Below we have listed some of our frequently asked questions to make your shopping experience more convenient.
Q. What do I do if my manufacturer or model isn’t listed?
A. If your manufacturer is not featured on our drop-down list, you may search by boat style by clicking on the drawing that best represents your boat. From there, you may choose your motor location and the size of your boat. This will then bring you to our cover selection page. If you have any questions about your boat type, please feel free to give us a call at 800-616-0599. Our friendly customer service specialists are happy to help with any of your boat cover needs.
Q. Can I pay extra to get my product here faster?
A. Yes, absolutely. Please give us a call at 800-616-0599 to ask about our expedited shipping services.
Q. I have a trolling motor/jack plate. Will the cover fit over that?
A. We would suggest ordering your cover one size larger.
Q. Does the cover go over my swim platform?
A. You must measure your entire boat, including the swim platform. Swim platforms aren’t always standard on a boat. If you have any questions, please contact customer service. Our covers may not fit boats with teak swim platforms.
Q. Do your covers have snaps to attach to the boat for mooring?
A. No. Our covers have shock cords sewn into the hem for a snug fit and loops sewn into the cover for the tie-down straps.
Q. Does the cover have openings for support poles?
A. No. If you have support poles already, we suggest cutting a tennis ball and placing it over the tip that will be touching the cover.
Q. What is the difference between a semi-custom cover and a universal cover?
A. Semi-custom boat covers are styled to fit certain hull styles and boat configurations. These covers bring great value and a custom-like fit. Universal covers are designed to fit any style of boat within certain length limitations.
Q. Is a signature required for delivery?
A. A signature may be required for American Express customers if your order is shipped to an address other than the billing address.
Q. I live outside of the continental USA/internationally. How do I order if your checkout page doesn’t give me the option?
A. For customers who live in Canada, Alaska, Hawaii, or anywhere else, you must contact customer service by phone or e-mail to place your order. If you are international, please contact us locally at 760-268-0747.
Q. Where do your covers ship from?
A. All of our covers ship from our San Diego, CA warehouse.
Do you have a question that was not answered here? Please feel free to call us at 800-616-0599.